The lowdown

Fournir une assistance sur plusieurs canaux peut être compliqué - mais vos clients n'ont pas besoin de le savoir. La suite d'assistance de Zendesk permet à votre entreprise d'avoir des conversations naturelles avec les clients, sans leur faire savoir ce qui se passe en coulisse.
Our take
Explore our rating

Comparison

Adalo
Glide
Airtable
Empileur
Empileur
Features
Paiements
APIs
Chat
Base de données
Catégories
Zapier
Rayures
PayPal
Courriel :
IF Statements

Pricing options

$

39

Suite Team
Includes:
1 App
  • Industry-leading ticketing system
  • Messaging across web, mobile and social
  • Email, voice, SMS and live chat support
  • Help centre - SINGLE
  • Easy-to-set-up automations & workflows
  • AI-powered automated answers - UP TO 50
  • Unified agent workspace
  • Reporting and analytics - PREBUILT
  • Data and file storage - STANDARD
  • 1,000+ apps and integrations - PREBUILT
  • Robust APIs - STANDARD RATE LIMIT
  • Online support from the Zendesk team
  • Onboarding and adoption guidance
$

65

Suite Growth
Includes:
1 App
  • Industry-leading ticketing system
  • Messaging across web, mobile and social
  • Email, voice, SMS and live chat support
  • Help centre – MULTIPLE
  • Easy-to-set-up automations & workflows with additional options
  • AI-powered automated answers - UP TO 100
  • Unified agent workspace
  • Reporting and analytics – PREBUILT
  • Data and file storage – INTERMEDIATE
  • 1,000+ apps and integrations – PREBUILT & CUSTOMISED
  • Robust APIs–- ADVANCED RATE LIMIT
  • Online support from the Zendesk team
  • Onboarding and adoption guidance
  • Self-service customer portal
  • AI-powered knowledge management
  • Customisable ticket layouts
  • Light access licences - UP TO 50
  • Service Level Agreement (SLA) management
  • Multilingual support and content
$

79

Suite Professional
Includes:
1 App
  • Industry-leading ticketing system
  • Messaging across web, mobile and social
  • Email, voice, SMS and live chat support
  • Help centre – MULTIPLE
  • Easy-to-set-up automations & workflows with additional options
  • AI-powered automated answers - UP TO 500
  • Unified agent workspace
  • Reporting and analytics - PREBUILT & CUSTOMISED
  • Data and file storage – INTERMEDIATE
  • 1,000+ apps and integrations – PREBUILT & CUSTOMISED
  • Robust APIs–- ADVANCED RATE LIMIT
  • Online support from the Zendesk team
  • Onboarding and adoption guidance
  • Self-service customer portal
  • AI-powered knowledge management
  • Customisable ticket layouts
  • Light access licences - UP TO 100
  • Service Level Agreement (SLA) management
  • Multilingual support and content
  • Conversation routing based on agent skill
  • Integrated community forums
  • Private conversation threads
  • Customisable and shareable dashboards
  • Advanced voice capabilities
  • Data Location Options
  • HIPAA compliance
  • Events Connector for Amazon Web

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